Kotak Mahindra Bank has reassured customers that all operations are continuing, despite the Reserve Bank of India (RBI) halting new customer sign-ups due to IT system failure. The bank's CEO, Ashok Vaswani, stated that customers can continue accessing existing banking services, but the issuance of new credit cards has been temporarily halted. Kotak Mahindra Bank is in constant communication with the regulator to resolve any issues.
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